Agreeing to these terms
These rules govern how you use Dingospins, from the moment you open an account to the day you close it. By registering, depositing or playing, you confirm that you have read them and accept them in full. If any part is unclear to you, stop and contact us through live chat before you go on.
You must be 18 or older to use our site. We may ask you to prove your age at any point, and an account that cannot show it will be closed. Gambling is only lawful for adults, and we treat that line as fixed.
We may update these terms from time to time to reflect changes in law, in our games or in how we run the site. The version that is live when you play is the one that applies to that session. Check back now and then so that a change never surprises you.
Your account and what we expect
Each person may hold one account. You must give true details when you register and keep them current, because mismatched details cause delays when we review a request. Keep your password private, since anything done under your login is treated as done by you. If you think someone else has used your account, tell us straight away through live chat.
Fair play and acceptable use
We expect every player to treat the games and other players honestly. Sharing an account, using software to gain an edge, or exploiting a fault in a game is not allowed. If we find any of these, we may void the affected play and close the account.
Play for entertainment and with money you can afford to lose. We want our games to stay enjoyable, so please read our responsible gambling page and use the tools described there if play stops feeling like fun. Taking a break is always a fair choice.
Conduct that can lead to closure
Abusive behaviour toward staff or other players, false identity details and attempts to get around a limit you set yourself can all end your access. We act on these cases fairly and look at the facts first. Where we close an account, we will tell you why unless the law stops us from doing so. Decisions are never made lightly, and we keep a record of each one so it can be reviewed if you question it.
| Topic | What applies | Where to ask |
|---|---|---|
| Minimum age | 18+ only | Live chat |
| Accounts | One per person | Live chat |
| Rule changes | Live version applies | This page |
| Play limits | Set by you, respected by us | Responsible gambling page |
Games, results and disputes
Our games run on random outcomes, and no pattern or streak changes what comes next. A result that appears on screen when a round finishes is the result that stands. If a technical fault affects a round, we may void it and return the stake involved.
Offers have their own conditions, which are shown beside each one. Read them before you accept, because they decide how an offer can be used. Our bonus types page and our wagering requirements page explain how such conditions work across the category in general terms.
If you disagree with a decision, contact us through live chat and describe what happened. Give the date, the game and anything you noticed, since clear detail speeds up the review. We look at each complaint on its own facts and reply as soon as we can.
Privacy, cookies and your data
We collect only the details we need to run your account and keep play safe. How we store and use that information is set out in our privacy policy, and how we use cookies is set out in our cookie policy. Please read both alongside these terms, since together they describe the whole relationship between you and us.
You may ask us what we hold about you and ask us to correct anything wrong. We do not pass your details to third parties for their own marketing. Where the law requires us to share information with an authority, we will do only what is required.
Questions about these terms
How old do I need to be to play?
You must be 18 or older. We may ask you for proof of age at any time, and we close accounts that cannot show it.
Can I hold more than one account?
No. Each person may hold a single account, and duplicates may be closed with any affected play voided.
What happens if these terms change?
The version live on the site when you play is the one that applies. We recommend checking this page from time to time.
Who do I contact if I disagree with a decision?
Reach us through live chat with the date, the game and a short description of what happened, and we will review it.
